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14‑Day Return Policy

Last updated: [Insert date]

At Petrosyan Artworks, we accept returns within 14 days of delivery.

Eligibility

To be eligible for a return:

• The item must be unused, undamaged, and in its original packaging (including any certificates, tags, and protective materials).

• You must provide proof of purchase (order number/receipt).

• Items returned after 14 days may be refused.

Non‑Returnable Items

Unless required by law, we don’t accept returns for:

• Custom or personalized items

• Digital downloads

• Gift cards

• Items marked final sale

• Items returned with signs of use, damage, or missing parts not due to our error

How to Start a Return

Email us at [your email] within 14 days of delivery with:

• Your order number

• The item(s) you want to return

• The reason for return

• Photos (if the item arrived damaged)

If approved, we’ll send return instructions and the return address.

Return Shipping

• Return shipping costs are paid by the customer, unless the item is damaged/defective or we sent the wrong item.

• We recommend using a tracked and insured shipping service. You’re responsible for the item until it reaches us.

Refunds

• Once we receive and inspect your return, we’ll notify you of approval.

• Approved refunds are issued to your original payment method within [5–10] business days.

• Original shipping fees are non‑refundable, unless the return is due to our error.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, contact us within 48 hours of delivery with photos of:

• The item

• The packaging

• The shipping label

  
  

  We’ll arrange a replacement or refund.

Exchanges

We don’t offer direct exchanges. Please return the item and place a new order.

Contact

I’m a great place to add more information about your shipping methods, packaging, and cost.

Worldwide ShippingPetrosyan Artworks ships worldwide. Shipping availability may vary by destination and local carrier restrictions.

Shipping CostsShipping fees are calculated individually and depend on the destination, package size/weight, and the actual shipping costs charged by the carrier. The final shipping price will be shown at checkout (or confirmed with you before shipment, if applicable).

Processing TimeOrders are typically prepared and packed within [X–Y business days] after payment is received.

Delivery TimeEstimated delivery times vary by country and carrier. Once your order ships, you’ll receive a confirmation email with tracking details (when available).

Customs, Duties & TaxesInternational orders may be subject to customs duties, import taxes, and handling fees. These charges are the customer’s responsibility and are not included in the item price or shipping cost.

Shipping AddressPlease make sure your shipping address is complete and accurate. We’re not responsible for delays or losses caused by incorrect or incomplete addresses.

QuestionsFor shipping questions or a quote before ordering, contact us at petrosyan.artworks@gmail.com